The Challenge
iScoutHub wanted to make sure that the products they were developing addressed their customer pain points. They needed a way to get insights directly from consumers and connect them to the product development/R&D teams.
Fleet Studio’s Solution
Fleet Studio designed an open innovation platform for web and mobile that enables customers to directly share their pain points with the product development / R&D team.
What We Learned
Fleet Studio saw the platform’s success when iScoutHub collected 1000+ videos from 500+ global customers engaging with the platform within six months of the launch.